The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Engagement Venue
“The ballroom at the hotel was a great choice for my friend's engagement. It provided a spacious area that accommodated our needs perfectly.” view full review
Spacious Rooms
“I was pleasantly surprised by the spaciousness of the room. It provided ample space for both relaxation and socializing.” view full review
Great Water Pressure
“The bathroom had excellent water pressure, making for a refreshing shower experience that I looked forward to after a long day.” view full review
Decent Breakfast
“The complimentary breakfast offered a selection that, while limited, was enjoyable and a convenient start to the day.” view full review
General
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Lift
Guest Parking
Refrigerator
Services
Room service
Dining
Restaurant
Spa & Leisure
Swimming pool
Room features
Air conditioning
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Refrigerator
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
17 Jalan Tenteram, Tanjung Puteri,
Johor Bahru,
Malaysia,
80300,
Johor
Map view
17 Jalan Tenteram, Tanjung Puteri,
Johor Bahru,
Malaysia,
80300,
Johor
City landmarks
Zoo
Singapore Zoo
6.8
km
Zoo
Johor Zoo
2.1
km
Theme Park
Angry Birds Activity Park
1.5
km
Mall
Johor Bahru City Square
1.4
km
Wong Ah Fook Street
1.1
km
Library
Johor Bahru Chinese Heritage Museum
2.0
km
Shopping Area
Komtar JBCC
1.2
km
Synagogue
Johor Bahru Old Chinese temple
1.4
km
Event hall
Persada Johor International Convention Centre
850 m
Museum
Tan Hiok Nee heritage Street
810 m
Johor Bahru Sentral railway
1.1
km
Public Building
State Secretariat Building
840 m
Jalan Tun Abdul Razak 1/1
Arulmigu Sri Rajakaliamman Glass Temple
2.2
km
Market
Karat Market
640 m
Mall
R&F Mall
660 m
little india
640 m
Arulmigu Raja Mariamman Devasthanam Temple
640 m
UTC Johor
710 m
Masjid india mosque
800 m
Mall
Zenith Lifestyle Centre
810 m
Gallery
Senso Art Gallery Cafe
840 m
Jalan Ungku Puan Bandar Johor Bahru
Arulmigu Rajamariamman Devasthanam
2.0
km
Gallery
Kwong Siew Heritage Gallery Johor Bahru
940 m
Mosque
Sultan Abu Bakar State Mosque
2.0
km
Opera House
Permaisuri Zarith Sofiah Opera House
940 m
Palace
Sultan Abu Bakar Royal Palace Museum
1.6
km
Johor Bahru Customs
990 m
mmCineplexes City Square Johor Bahru
1.4
km
106
Shopping mall bargains
1.4
km
Jalan Wong Ah Fook
2.0
km
Nearby
mmCineplexes City Square Johor Bahru
580 m
Restaurants
Kam Long Curry Fish Head
1.1
km
No. 74 Jalan Wong Ah Fook
Pasar Malam
1.3
km
Jalan Wong Ah Fook Town Centre
Kimdo BBQ
1.4
km
Lot J3-19B Level 3 City Square 106-108 Jalan Wong Ah Fook
Wawa Chicken
1.3
km
Jalan Wong Ah Fook 106
Tokyo Secret
1.3
km
City Square Jalan Wong Ah Fook Johor Bahru City Square Lot MS03 Level 4
Hui Lau Shan
1.4
km
Jalan Wong Ah Fook Lot J3-20
Nyonya Leaf
1.4
km
Jalan Wong Ah Fook MK3-07
JB Hiap Joo Bakery
950 m
13 Jalan Tan Hiok Nee Harimau Street
Restoran Nilla
1.2
km
No 3 Jalan Ungku Puan
Restoran Kin Hua
1.0
km
Jalan Tan Hiok Nee
Reviews and Ratings
Feedback from previous guests about their experience.
54%
liked the hotel and would stay again
Variety in dining
Good facilities
Dirty rooms
Poor service
5.4/10
Guest rating
Rooms
5.0
Location
6.2
Service
5.3
Dining
5.3
Guest reviews
5.4/10
based on 11 reviews
6.1
6.1/10 based on 1321 reviews
Sally
United States,
June
2024
5.0/10
Despite some major issues with the service and cleanliness, the hotel did have a few positive aspects. The rooms were extremely dirty with stains and cockroaches, and the service was quite disappointing with stolen items and lack of proper cleaning. The location was not safe and inconvenient for transit, and the dining experience was average. However, the hotel did offer a variety of dining options and had some good facilities available.
Rooms
5.0
The rooms were serviced terribly with dirt, stains, and cockroaches everywhere, especially in the queen bed room.
Service
5.0
The service was extremely poor with stolen belongings, lack of proper cleaning, and staff keeping change.
Location
5.0
The location was unsafe and inconvenient, not walkable from the JB Sentral Station.
Dining
5.0
The dining experience was considered average with some variety but nothing extraordinary.
Facilities
7.0
The hotel did offer a variety of dining options and had some good facilities available.
Variety in dining
Dirty rooms
Morris
United States,
April
2024
5.0/10
The hotel is centrally located, making it convenient for travelers, but it lacks nearby dining options and has some room issues. The service could be improved, and the dining experience falls short on weekdays. However, the location is practical, being close to malls and the city's customs, and it does offer some complimentary amenities.
Rooms
5.0
The rooms are not in good condition and have an unpleasant smell, with small cockroaches present. Waiting times for room allocation, especially the bath area, are excessively long.
Service
5.0
There were issues with providing the correct room to another guest, and the duty manager was unresponsive to requests. However, the staff tried to assist despite some delays.
Location
6.0
The location is suitable for travelers as it is in the center of the town area, but it lacks nearby dining options, requiring a 15-20 minute walk for a proper meal.
Dining
5.0
The dining options are very limited during weekdays, with below-average taste. There are complaints of limited food choices and overall poor quality.
Facilities
5.0
Facilities are lacking, but the hotel is close to malls and offers a paid airport shuttle service.
Great location
Room cleanliness
Raymond
United States,
February
2024
5.0/10
The hotel had its ups and downs. The rooms were not initially comfy, requiring a call to room service for bedding change and floor cleaning. There was a noticeable smell as well. On the positive side, the service was a mix of unfriendly and rude interactions alongside very nice encounters. The location was a bit inconvenient, far from the city center and lacking clear directions to nearby facilities. The dining experience was acceptable but could be improved. Overall, the facilities offered were decent.
Rooms
5.0
The initial room setup was not comfortable, requiring intervention from room service for bedding and cleanliness. There was also an unpleasant smell present.
Service
5.0
The service had a mix of unfriendly and rude moments but also very nice interactions. However, issues like ignoring complaints affected the overall experience.
Location
5.0
The location was a bit far from the city center with insufficient guidance to nearby attractions, making it less convenient.
Dining
6.0
The dining experience was acceptable but not exceptional, leaving room for improvement.
Facilities
6.0
The hotel's facilities were decent, offering the basics without standing out.
Larry
United States,
January
2024
5.8/10
The hotel has some cleanliness issues in the rooms with dust and leftover items, but they are spacious and comfortable. The service lacks attention to detail and privacy but offers some helpful gestures. The location is convenient with nearby shops and restaurants, although the breakfast selection is below expectations. The facilities are adequate but not outstanding.
Rooms
6.0
The rooms had some cleanliness issues with dust and leftover items, but they are big enough and comfortable.
Service
5.0
The service lacks attention to detail and privacy, but some helpful gestures were offered.
Location
8.0
The hotel is near convenient stores and restaurants, making it convenient for guests.
Dining
5.0
The dining experience was disappointing and below expectations.
Facilities
6.0
The facilities are basic and average.
Chris
United States,
September
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were clean and basic, suitable for a short stay, and the convenience of the car park being in the same building as the mall was a plus. However, the lack of nearby dining options was a downside, requiring a 15-20 minute walk to the city square. The location, close to many local eateries and behind Grand Blue Wave JB, was a highlight. The service from the hotel staff at the convenient shop was excellent and very kind, with quick responses to any concerns. The dining experience could use improvement in terms of food taste and standard. Overall, a decent stay with some room for enhancement.
Rooms
7.0
The rooms were basic but clean, suitable for short stays.
Service
9.0
Excellent service from the hotel staff at the convenient shop, very kind and responsive.
Location
8.0
The location, close to many local eateries and behind Grand Blue Wave JB, was great.
Dining
6.0
The dining experience could improve in terms of food taste and standards.
Facilities
7.0
The facilities were satisfactory for my stay.
Ralph
United States,
September
2023
7.0/10
I absolutely loved my stay at this hotel! The location is fantastic with easy access to buses and trains to Singapore, and the food truck right beside the hotel was a delightful surprise. While it's a bit far from the city center, it's a short walk to City Square and the bus interchange near CIQ for more dining options. The proximity to JB Sentral and CIQ made traveling a breeze. The rooms were clean but had some issues with blood stains, similar to what was shown in the hotel's photos. The service was average, with less friendly front desk staff after hours. The dining experience at the café offered a variety of fresh and tasty options for breakfast, although I found the homemade biscuits a bit lacking. The facilities were decent overall, providing everything needed for a comfortable stay.
Rooms
7.0
The rooms had some cleanliness issues like blood stains but were generally comfortable and similar to the hotel's photos.
Service
6.0
The service was average, especially at the front desk after 10/11pm.
Location
8.0
The hotel's location was convenient, being near JB Sentral and CIQ for easy travel to and from Singapore.
Dining
7.0
The dining experience at the café for breakfast was enjoyable with a good variety of fresh options, although the homemade biscuits were not up to par.
Facilities
7.0
The facilities offered were satisfactory for a comfortable stay.
Convenient Location
Service Quality
George
United States,
September
2023
5.6/10
The rooms were not well-maintained, with dust and small cockroaches present, giving a somewhat rundown feel to the accommodation.
Rooms
5.0
The guest room was so dusty and had small cockroaches running around, making it feel dirty and a bit rundown.
Service
8.0
The staff was friendly and helpful, especially when accommodating late-night requests for additional pillows.
Location
6.0
The hotel is somewhat far from the city center, but it is within walking distance to the bus station and shopping areas.
Dining
6.0
The dining options were limited, though the available meals were satisfactory.
Facilities
5.0
Roy
United States,
August
2023
5.8/10
The hotel is conveniently located near JB Sentral, making it easy to access mall, restaurants, and the town center. The rooms were decent but a bit too quiet. The service was lacking in friendliness and sometimes unhelpful. The dining experience was subpar with limited breakfast options. However, the strategic location near the train station and checkpoint was a plus.
Rooms
6.0
The rooms were noticed a bit dirty at times, but overall, they were good.
Service
5.0
The service was not customer-friendly, with some staff rudely insisting guests carry their luggage to a lift near the parking area. The friendliness of the staff was also lacking.
Location
8.0
The location was strategic, being close to JB Sentral and convenient for accessing mall, restaurants, and the town center.
Dining
5.0
The dining experience was not very good, with simple and limited breakfast options.
Facilities
6.0
Charles
United States,
June
2023
5.8/10
The hotel's location is central with good access and walking distance to JB Central, but heavy traffic can be an issue. The rooms were smelly and not clean but met expectations despite the mix-up of bed sizes.
Rooms
6.0
The room with 1 queen bed and 1 single bed was not as clean as expected but still met my overall expectations.
Service
7.0
The staff were friendly and helpful, although at times it felt more like dealing with a night duty guard than reception staff.
Location
6.0
The central location provides good access to JB Central, despite heavy traffic at times. However, the narrow and grimy bathroom was a downside.
Dining
5.0
The dining experience was disappointing with a below-par spread and cold food, including the coffee and tea.
Facilities
6.0
Certain areas had good amenities like a fridge but lacked others like toothbrushes and bottled water.
Great location
Unclean rooms
Robert
United States,
June
2023
5.8/10
The hotel is definitely not the cleanest place I've stayed in, with rooms that looked like they hadn't been properly cleaned since the 90s. The service was a bit hit-or-miss, with some staff being friendly and helpful while others rudely expected guests to handle their luggage. On a positive note, the location was convenient for transportation, but a bit dark and lacking nearby facilities. The dining experience was surprisingly good, offering a variety of dishes and great value. The facilities were decent but nothing extraordinary.
Rooms
5.0
Walking into the room felt like a blast from the past - not in a good way. The cleanliness left much to be desired.
Service
5.0
The staff had their moments, some were friendly and helpful, others not so much. Not the most consistent service experience.
Location
6.0
Conveniently located for transportation, but the overall area felt a bit dark with limited nearby facilities.
Dining
8.0
The dining experience was surprisingly good with a variety of dishes and good value for the money.
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